Support Board
Date/Time: Thu, 25 Dec 2025 01:06:04 +0000
Post From: Problems connecting Realtime data
| [2019-07-22 21:57:41] |
| John - SC Support - Posts: 43601 |
|
You activated the Real-Time Connection, but you have not completed the necessary Agreements or selected the exchanges you want to receive Real-Time data for. Go to the following to sign the agreements: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=179770#Agreements And then right below that is the list of Exchanges with the option to Activate the ones you want. This is also found here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=179770#Exchanges Also, refer to the setup instructions for the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |