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Date/Time: Fri, 29 Mar 2024 15:44:00 +0000



Post From: OpenGL support Now Ready for Initial Testing

[2019-07-15 07:10:48]
Sierra Chart Engineering - Posts: 104368
Regarding post #4 and post #6 where the screens went black, can you provide us the following information:
1. What are the exact models of video cards, amount of monitors in the system, and screen resolutions?
2. What version of Windows is being used? Screenshot of system information would be good.
3. Does the issue appear with some specific chartbook(s)?
4. Can you download, install, and take screenshots from the tabs "Graphics card" and "Advanced" in software:
https://www.techpowerup.com/gpuz/
4.1 Can you take screenshots of the tab "Sensors" from GPU-Z when you run SC?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2019-07-15 07:11:30