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Date/Time: Sun, 05 May 2024 09:18:32 +0000



Post From: XAUUSD, historical intraday data download fails, SC Forex Data

[2013-11-30 18:15:41]
namlem - Posts: 94
Hi SC team,
I can connect to SC Forex Data and see a green light at the top right corner:
SC Forex Data (FXCM): Connected to market data server. | 2013-11-30 18:05:18
but can't download historical intraday data for intraday chart XAUUSD:

SC Forex Data (FXCM): Connecting to the market data server. ds5.sierracharts.com:443 | 2013-11-30 18:05:17
SC Forex Data (FXCM) - Local market data port: 0 | 2013-11-30 18:05:17
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-30 18:05:17
The network socket is connected. | 2013-11-30 18:05:17
SC Forex Data (FXCM): Connected to market data server. Now authorizing. | 2013-11-30 18:05:17
Base Graph DateTime: Out of bounds array error at Index: 800 | 2013-11-30 18:05:17
Base Graph DateTime: Out of bounds array error at Index: 799 | 2013-11-30 18:05:17
SC Forex Data (FXCM): Connected to market data server. | 2013-11-30 18:05:18
SC Forex Data (FXCM) - Starting real-time market data updates for: XAUUSD | 2013-11-30 18:05:18
Base Graph DateTime: Out of bounds array error at Index: 800 | 2013-11-30 18:05:18
Base Graph DateTime: Out of bounds array error at Index: 799 | 2013-11-30 18:05:18
HD Request # 18 - Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2013-11-30 18:05:19
HD Request # 18 - Last Date-Time in file: 2013-11-30 00:00:00.0 | 2013-11-30 18:05:19
HD Request # 18 - Using server: ds3.sierracharts.com port 10149 | 2013-11-30 18:05:19
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-30 18:05:19
Base Graph DateTime: Out of bounds array error at Index: 800 | 2013-11-30 18:05:19
Base Graph DateTime: Out of bounds array error at Index: 799 | 2013-11-30 18:05:19
Base Graph DateTime: Out of bounds array error at Index: 800 | 2013-11-30 18:05:19
Base Graph DateTime: Out of bounds array error at Index: 799 | 2013-11-30 18:05:19
HD Request # 18 - Error downloading historical Intraday data for XAUUSD. The network socket has been closed. Retrying download. | 2013-11-30 18:05:39
HD Request # 18 - Received 0 records and wrote 0 records for XAUUSD | 2013-11-30 18:05:39
HD Request # 19 - Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2013-11-30 18:05:39
HD Request # 19 - Last Date-Time in file: 2013-11-30 00:00:00.0 | 2013-11-30 18:05:39
HD Request # 19 - Using server: ds4.sierracharts.com port 10149 | 2013-11-30 18:05:39
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-11-30 18:05:39
HD Request # 19 - Error downloading historical Intraday data for XAUUSD. The network socket has been closed. Retrying download. | 2013-11-30 18:05:59
HD Request # 19 - Received 0 records and wrote 0 records for XAUUSD | 2013-11-30 18:05:59
HD Request # 20 - Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2013-11-30 18:05:59
HD Request # 20 - Last Date-Time in file: 2013-11-30 00:00:00.0 | 2013-11-30 18:05:59
HD Request # 20 - Using server: ds5.sierracharts.com port 10149 | 2013-11-30 18:05:59
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-30 18:05:59

I tried from the laptop at home (behind dsl router) same error and the error above I get now from the hotel using wi-fi network.
usually i run SC on my server, but have no access to it now, so can't say if it fails on it too.
fyi, I'm using primary service server (though it's for hist data) and Port for SC real time server 443. v1055.net

Date Time Of Last Edit: 2013-11-30 18:17:53