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Date/Time: Sat, 27 Apr 2024 23:58:35 +0000



Post From: Option to Manually Renew

[2013-11-30 06:36:18]
Sierra Chart Engineering - Posts: 104368
This was unnecessary. We would have figured it out for you.

The other possibility is you did not have the correct symbol settings. Here are the instructions to update those:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

You may have also needed to do a Force Login at the login window.

We are adding logging now to the Message Log to identify the potential issues relating to both of these.

The issue had nothing to do with 1055.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-30 06:43:59