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Date/Time: Fri, 03 May 2024 21:15:43 +0000



Post From: Charts not updating (message log sent)

[2019-06-25 14:15:33]
Sierra Chart Engineering - Posts: 104368
In regards to the missing data, follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

In regards to the chart not updating, follow the instructions here and let us know if the real-time data is being received:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing