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Date/Time: Sat, 04 May 2024 07:40:09 +0000



Post From: I get this message log many times but do not know what it means

[2019-06-24 22:20:06]
Sierra Chart Engineering - Posts: 104368
If you are referring to the disconnections from CQG indicated by these lines:
CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2019-06-24 10:16:01.595
CQG WebSocket socket (2) | Close event error. Windows error code 10053: Eine bestehende Verbindung wurde softwaregesteuert
durch den Hostcomputer abgebrochen. | 2019-06-24 10:16:01.595 *
CQG WebSocket | Network socket for WebSocket has been closed by remote side. | 2019-06-24 10:16:01.592
CQG FIX Trading | WebSocket closed. | 2019-06-24 10:16:01.592
Connection to the external service has been lost. | 2019-06-24 10:16:01.592
CQG WebSocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-24 10:16:01.595


Then, refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing