Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 07 May 2024 13:27:13 +0000
Post From: real time data stopped on 6/19/2019
| [2019-06-24 17:04:56] |
| |
|
We cannot reproduce the issue. The error message is quite clear: Symbol Error - ESU19 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2019-06-24 01:00:44.028 Could you please ask Gain Capital about this. Maybe there is some kind of market data authorization issue for your account. However, what we want you to do first is update to the current version of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-24 17:05:33
|