Support Board

Date/Time: Thu, 02 May 2024 05:38:22 +0000

Post From: Missing DAX data

[2019-06-21 09:07:02] Link To Thread - Link To Post [Go To First Post]
User749205 - Posts: 38
I appreciate that you're reliant on the data provider, but the fact remains I'm paying you for a service, and not fully receiving it. The feed is sold as 'high quality', but it isn't. Is it just Eurex data that's flawed? I can't help thinking if it was CME there'd be a lot more complaints from that larger user base. Would you agree that this situation is not tenable, and consider moving to another provider for at least Eurex data, or perhaps offer some discount until it can be fixed?