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Direct MessagesDate/Time: Sun, 12 May 2024 16:49:56 +0000
Post From: the data from IB is not creating correct footprint chart
| [2019-06-11 16:58:26] |
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Yes we think we do remember this but what you are describing inherently does not make sense. Data just does not get removed from a chart. It would have to be expressly deleted. Or the Chart Settings have to change. We want you to duplicate that chart with Chart >> Duplicate Chart. And then remove all studies from that chart through Analysis >> Studies. When you look at the bars for the A time period, do you see the correct high and low values? Or perhaps the issue is related to not having volume data for that time period. We want you to re-download the data from before that time and see if you then get the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-11 17:01:40
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