Support Board

Date/Time: Thu, 02 May 2024 05:29:47 +0000

Post From: SC vs IQFeeD Data Feed

[2013-11-27 22:13:25] Link To Thread - Link To Post [Go To First Post]
TI Anon - Posts: 36
Why are using a daily volume comparison in " Announcement: New Sierra Chart Real-Time Futures Data Feed (CME, CBOT, NYMEX, COMEX data)"? Years ago I cancelled my subscription to Ensign because they were not concerned with discrepancies in their software. Your explanation above reminds me of that attitude. If you don't think this is a concern then I will go back to using Iqfeed. Please do not charge my account for next month's CME charge. And, we can put an end to this discussion. Unfortunately, I reloaded my account's Additional Service Balance yesterday in anticipation of using SC's feed due to your previous response of "a simple solution" and having this fixed. So, either process a refund or put it toward my Service Package subscription. (As an added point, I have noticed that your feed lags Iq on my system, it is very slight but noticeable from time to time when running them side be side. I only mention this as it will probably be my last opportunity to give feedback on their differences.)