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Direct MessagesDate/Time: Sat, 18 May 2024 11:37:00 +0000
Post From: Disconnection/Connection from sierra order routing/data more than once today.
| [2019-06-07 18:18:03] |
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These lines indicate you lost the connection simultaneously to three different servers in different data centers. This must have been a network connectivity issue on your side: DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-06-07 09:40:29.223 *
DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-06-07 09:40:29.223 * DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-06-07 09:40:29.223 * DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-07 09:40:29.223 DTC Client socket (3) | Closed. | 2019-06-07 09:40:29.223 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-07 09:40:29.223 DTC Client socket (2) | Closed. | 2019-06-07 09:40:29.223 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-07 09:40:29.223 DTC Client socket (1) | Closed. | 2019-06-07 09:40:29.223 SC DTC Data with Market Depth | Disconnected from the server. | 2019-06-07 09:40:29.223 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2019-06-07 09:40:29.223 SC Data - All Services | Disconnected from the server. | 2019-06-07 09:40:29.223 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2019-06-07 09:40:29.223 Connection to the external service has been lost. | 2019-06-07 09:40:29.223 SC Futures Order Routing/Data | Disconnected. | 2019-06-07 09:40:29.270 Will reconnect to the server in 1.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-07 09:40:29.270 This is further confirmed by the following line which shows the the domain name resolution on your side is not functioning properly: SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2019-06-07 09:40:30.284
Error getting address info for futurestrading2.sierracharts.com. Windows error code 11004: The requested name is valid, but no data of the requested type was found. | 2019-06-07 09:40:30.331 * In regards to this, are you running more than one instance of Sierra Chart at the same time? SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2019-06-07 12:41:06.873
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-07 18:18:50
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