Support Board
Date/Time: Tue, 20 May 2025 21:54:15 +0000
Post From: There are still open orders when I cancel&flatten, shut down and restart
| [2019-05-20 16:04:26] |
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We think the problem relates to how the position quantity for simulated trading is arrived at in the version you are running. This is explained here: Trade Simulation: Trade Simulation Position Quantity Calculation If the order fills start date-time changes in the chart, this can affect the displayed Position quantity. Or there was an automated order from an automated trading system you have that was submitted. We want you to update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-20 16:05:24
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