Support Board

Date/Time: Sun, 05 May 2024 10:20:15 +0000

Post From: Problem loading certain ES weekly options, using IB

[2019-05-17 00:56:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Actually our conclusion given in post #7 above cannot really be correct. When Sierra Chart request the Contract Details for a particular symbol, when that response is received from TWS , the given contract ID, which is treated as a string, is mapped to the symbol assembled from all of the symbol related components given within that same contract details message. So if subsequently there is an order with that same contract ID, and the symbol shown for that order is wrong, then this is something that is just very wrong on the TWS side. Sierra Chart is not doing anything at all wrong here. Absolutely nothing. Still we think making the change we described may help, but it should not even be necessary. There is something fundamentally wrong on the TWS side in this regard. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-17 00:56:38