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Date/Time: Fri, 03 May 2024 22:26:21 +0000



Post From: Connect failer

[2013-11-25 21:23:54]
Sierra Chart Engineering - Posts: 104368
This is not related to the recent problem some users had with market data messages.

Please have your broker reset your CTS T4 password and reenter it into Sierra Chart following the instructions starting at step 4 here:
http://www.sierrachart.com/index.php?l=doc/CTS_T4.php#SetupInstructions

Check the other settings as well.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing