Support Board

Date/Time: Thu, 16 May 2024 10:48:06 +0000

Post From: Message Log

[2019-04-29 21:41:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I have logged-in my Interactive Brokers account and change the service setting back to "SC Data - All Services [data]", in order to get the data feed discount for IB (eligible future broker) user. The problem is we do not see a successful connection to the Interactive Brokers trader workstation. Follow through the step-by-step instructions here to get that successful connection to your live account: Interactive Brokers Trading Service: Setup Instructions You will then be able to receive the CME real-time data after changing back to SC Data-All Services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-29 21:41:39