Support Board

Date/Time: Thu, 02 May 2024 04:29:14 +0000

Post From: Platform freeze -

[2019-04-19 09:11:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Clearly this problem was not good when it froze the trading platform during the market open. While problems like this are very rare in Sierra Chart, and once we become aware of them we will correct them quickly, assuming we get the cooperation of the affected users if needed like you were willing to do, one way to avoid any type of possibility like this is to use two instances of Sierra Chart. One for trading which is the main instance and then all the charting can be done in a sub instance. We explain this here: Sierra Chart Configuration for Most Low Response Time Trading/Chart Updates In general it is best to do trading from an instance which is not used for any advanced charting. Advanced charting should be left for sub instances. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-19 09:12:05