Support Board

Date/Time: Thu, 02 May 2024 13:55:05 +0000

Post From: Platform freeze -

[2019-04-18 06:23:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are testing your Chartbook now. Have you ever used the prerelease? We did run into an exception when testing your Chartbook because it had detached charts. We did fix that problem. We also see the same exception in your Message Log that you posted. It is likely that I accidentally did something unusual and this has caused the issue. No, you did not do anything wrong. There is some issue we need to resolve. One of the problems has been fixed but we suspect there is still another one causing the freezing condition unless it related to that exception. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-18 06:24:44