Login Page - Create Account

Support Board


Date/Time: Mon, 07 Jul 2025 06:00:52 +0000



Post From: LMAX problem

[2019-04-15 11:36:29]
Sierra Chart Engineering - Posts: 104368
Yes we see that the symbol settings returned are for Rithmic:

Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2019-04-15 07:36:01
Rithmic Trading | Successfully connected. Connected to SC DTC Protocol server. Service=rithmic.trading|SymbolSettings=rithmic.trading. | 2019-04-15 07:36:01

Is the main instance connected to Rithmic? It must be. Looks like you are running an instance of Sierra Chart connected to Rithmic and the sub instances are connected to that. This is the source of the whole problem you are having. The sub instances are not connected to LMAX in any way.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-15 11:37:18