Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 08:57:53 +0000



Post From: custom developed DTC Server and SC

[2019-04-01 22:52:22]
Sierra Chart Engineering - Posts: 104368
That screenshot you provided is not helpful to us.

What is a child instance? And if you see another thread for a detached chart, this is not from Sierra Chart. Not at all. If you do not want to believe us we cannot help with that.

There certainly is something unusual going on if you see another thread for a detached chart. Maybe Windows is doing that for a particular reason. We do not know.

The only way we can analyze this problem, is to reproduce it under our debugger and see what is happening. There is nothing you are providing here which is helpful to us at all. We are only becoming more convinced that this is an external problem which does not involve Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-01 23:34:42