Support Board
Date/Time: Sat, 08 Nov 2025 05:36:34 +0000
Post From: Have a problem with connection
| [2019-03-06 17:44:07] |
| |
|
First, if you have not followed all the Setup Instructions for Gain Capital, then be sure to do so by following the instructions here: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions If the setup is complete per the above instructions, then refer to the following for troubleshooting procedures, particularly the section for All Other Connection Issues: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |