Support Board

Date/Time: Sun, 19 May 2024 12:53:25 +0000

Post From: Have a problem with connection

[2019-03-06 17:44:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
First, if you have not followed all the Setup Instructions for Gain Capital, then be sure to do so by following the instructions here: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions If the setup is complete per the above instructions, then refer to the following for troubleshooting procedures, particularly the section for All Other Connection Issues: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing