Support Board
Date/Time: Sun, 19 May 2024 09:22:25 +0000
Post From: Moving from TransacT to Ironbeam
[2019-03-06 17:21:20] |
Sierra Chart Engineering - Posts: 104368 |
We will take this one step at a time. In regards to this: I have tried to download sierra anew from the sierra website but receive an error message -- failed to create folder -- as follows: Install Sierra Chart using this installer: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe If there is a problem with the installation, provide the installer log: Software Download: Providing Installer Log to Support Here is the documentation to copy your Chartbook's and other files from one installation of Sierra Chart to another: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Updating Existing Installation of Sierra Chart with Files and Settings from Another Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-06 17:21:52
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