Support Board
Date/Time: Sun, 06 Jul 2025 10:50:53 +0000
Post From: Cannot log into the application
| [2019-03-05 15:31:52] |
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We have updated the post to remove your private details. The account is not a Sierra Chart account. The account is most probably your Top Step Trader Trading Account. Do you know on which backend the account setup? If it is setup on Rithmic, then follow the Rithmic setup instructions here: Rithmic Trading Platform Service: Setup Instructions If it is setup on CTS, then follow the CTS setup instructions here: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions You would also need a direct Sierra Chart account: Direct Sierra Chart Account Sierra Chart Support Date Time Of Last Edit: 2019-03-05 16:05:52
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