Support Board
Date/Time: Fri, 19 Sep 2025 11:41:18 +0000
Post From: no symbols with CTS
| [2019-02-28 19:20:23] |
| User354816 - Posts: 21 |
|
Hello, I have just started a TopstepTrader combine and got the credentials to connect to CTS. the connection works but there are no symbols available and the following error is shown: see files. I have send this to CTS support and the answer was: We looked over your setup and you are correctly permissioned to access Sierra Chart and we see you are setup correctly by TopStep to access markets. We do see that there are some errors thrown when you are logged in. You would need to reach out to Sierra Chart support to troubleshoot the issue. Thank you, CTS Support support@ctsfutures.com www.ctsfutures.com Thank you for your help ! best regards Hauke |
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