Support Board

Date/Time: Sun, 05 May 2024 18:52:51 +0000

Post From: custom developed DTC Server and SC

[2019-02-19 20:14:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When you notice this freezing condition, check the CPU usage of the Sierra Chart process in the Windows task manager and let us know what it is. Is it 0%? There should not be a freeze condition at all. If it is 0% it would seem like there is a deadlock condition going on we would have to try to reproduce that. This does not sound like a problem with your server, rather within Sierra Chart. If we can get access to your server, we can then run a test and see why this is happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing