Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 19 May 2024 01:41:56 +0000
Post From: CQG Data feed Disconnects during volume spikes
| [2019-02-14 20:49:00] |
| |
|
Actually this is a clear indication that something is not right on your system: CPU usage would suddenly spike to 99%,
Either you have a single core system, or other programs including drivers on your system are being affected by the data feed and causing increasing CPU usage on your system or within the Sierra Chart process. AMP confirmed with CQG that there were no disconnects in their servers at the time. For the record this is not believable. No such claim can be true. There are disconnections all the time for different reasons. But anyway this is really beside the point because we do think this is an issue on your system if your CPU usage is actually going to 99% within the Sierra Chart process or in total on your system. This is not normal even with an increasing market data rate.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-14 20:53:11
|