Support Board

Date/Time: Fri, 03 May 2024 20:28:04 +0000

Post From: Wbsocket issues with Proxy

[2019-02-13 05:16:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We think part of the issue here is we were not completely precise as to what our answers were in response to. orders are not updating (looks like a sync issues),, json parsing errors, etc.. These are directly related. This was our answer: As we said above the parsing error has been solved in the Sierra Chart version 1873. Update immediately: Software Download: Fast Update working orders levels on DOM are out of sync In response to this we said: This sounds like a market data issue in which case we do not have control over it. We thought you were referring to market depth data being that you already mentioned orders not updating previous to this. Our answer remains the same if this is the case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-13 05:17:20