Support Board

Date/Time: Tue, 14 May 2024 21:20:44 +0000

Post From: Difficulty adding an exchange to an existing account

[2019-02-07 18:36:53] Link To Thread - Link To Post [Go To First Post]
User320981 - Posts: 8
I activated the "1st Sierra Chart Exchange Data Feed connection" as you said I should. I was charged $28 for 21 days. However, my expiration date did not change. It is still Feb 24th. Also, I have added CME/Globex yet I am not getting data for the ES futures contract. Using symbol ESH9. I logged off and logged on. I also waited hours after adding the exchange. When I check the exchange data feed under control panel it shows the CME/Globex as activated.