Support Board

Date/Time: Sun, 19 May 2024 01:12:13 +0000

Post From: Sierra Data Feed Crashing Computer

[2019-02-05 18:20:57] Link To Thread - Link To Post [Go To First Post]
User417302 - Posts: 66
I have a brand new build that consists of the following: Asus Z390 e-gaming - MB Intel i7-8700k - chip 16gb RAM 1050TI graphics card x2 Boot drive 1TB ssd 1TB HDD x2 The problem that I encountered is that when I went to pull daily/weekly/monthly charts the program jammed up and crashed my computer? I've noticed that when Sierra goes to pull data, that the cpu usage spikes from 6-8% to 48-56% and the cpu cooler fan starts to work harder than normal. Ram performance is not being affected at all and the ram usage is staying constant at normal levels (usually around 6.15gb of available 16gb). I am running multiple programs at the same time which are Excel, Outlook, IB TWS & ToS. Can you please help me with correcting these issues. I have only had this crashing issue when I was pulling historical data from Sierra. Thanks,