Support Board

Date/Time: Thu, 09 May 2024 14:13:35 +0000

Post From: Account not working

[2019-01-31 18:33:25] Link To Thread - Link To Post [Go To First Post]
User555816 - Posts: 2
To whom it may concern, Whenever I access Sierra Charts on my computer to trade, it gives me a connection error message from service CQG FIX Trading and says my username foes not exist and that I need to contact customer support for assistance. I do not know how to fix this issue, please help. Thank you for your time, Daniel Therminy Trade Activity Log: File read result: 1151 records inserted. 87 fill records inserted. 0 records filtered. \| 2019-01-31 12:04:53 Trade Activity Log: File date-time limits: Sim records date-time limit is 2019-01-16 00:00:00. Non-sim records date-time limit is 2018-10-30 00:00:00. Non-sim fill record date-time limit is 2018-01-31 00:00:00. \| 2019-01-31 12:04:53 This is my activity log and it shows nothing else. I am also not able to connect to the server no matter how many times I try.