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Post From: New Futures Real -Time Data Feed - Update of historical data

[2013-11-14 15:49:45] Link To Thread - Link To Post [Go To First Post]
katek - Posts: 28
Historical chart is not loading and I get the message "download failed" when using the new futures data feed. Software version: 1046 \| 2013-11-14 08:58:39 Usage end date: 2013-12-30 \| 2013-11-14 08:58:39 Enabled for: Sierra Chart Historical Data Service. \| 2013-11-14 08:58:39 Enabled for: Sierra Chart Real-Time Futures Data Service for Trading Services. \| 2013-11-14 08:58:39 Active service: Interactive Brokers \| 2013-11-14 08:58:39 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-11-14 08:58:39 2013-11-14 08:58:39 Local computer clock time \| 2013-11-14 08:58:39 2013-11-14 13:58:39 GMT time \| 2013-11-14 08:58:39 2013-11-14 08:58:39 Time zone adjusted time \| 2013-11-14 08:58:39 Time difference to server time: 2 seconds. \| 2013-11-14 08:58:39 Program path: C:\SierraChart-test\ \| 2013-11-14 08:58:39 Data Files path: C:\SierraChart-test\Data\ \| 2013-11-14 08:58:39 OS Version Number: 6.2 \| 2013-11-14 08:58:39 HD Request # 14 - Downloading Historical Daily chart data for CL-201312-NYMEX. Starting date: 2013-11-11. Service: ib \| 2013-11-14 10:48:24 HD Request # 14 - Using user account. \| 2013-11-14 10:48:24 HD Request # 14 - Requesting historical Daily data for CL-201312-NYMEX starting at 2013-11-10 \| 2013-11-14 10:48:24 HTTP Request 4 Inflate Error: There's an error in the data. Zlib message: incorrect data check \| 2013-11-14 10:48:24 HD Request # 14 - Error received when downloading from the SC Historical Data service: Error executing query: Invalid symbol_ \| 2013-11-14 10:48:24 HD Request # 14 - Error downloading historical Daily data for CL-201312-NYMEX. The symbol is unknown to the server. \| 2013-11-14 10:48:24 HD Request # 14 - Received 0 records and wrote 0 records for CL-201312-NYMEX \| 2013-11-14 10:48:24 HD Request # 14 - Daily download COMPLETE for CL-201312-NYMEX \| 2013-11-14 10:48:24 Date Time Of Last Edit: 2013-11-15 13:28:10