Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 01:06:12 +0000



Post From: Cannot connect

[2019-01-28 21:29:46]
Sierra Chart Engineering - Posts: 104368
Based on the error message you are getting, you will need to use a direct account:
Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing