Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 18:37:08 +0000



Post From: Notice: New Futures Real-Time Data Feed

[2013-11-13 18:24:43]
Sierra Chart Engineering - Posts: 104368
Thank you for pointing this out. We were noticing this, and it just occurred to us why sometimes a trade is marked at the bid when it should be at the ask or the other way around. It has to do with the timing of updating the best bid and ask prices and whether you are receiving market depth data.

We are going to do a server-side update today and this will be resolved after the close. So tomorrow you should see a 100% match.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-13 18:25:05