Login Page - Create Account

Support Board


Date/Time: Mon, 20 May 2024 00:18:12 +0000



Post From: Trading with bracket orders: Stop-Loss & Take-Profit not sent...

[2019-01-19 23:57:56]
Sierra Chart Engineering - Posts: 104368
, and he replied to me that other users experienced the same thing during the week so you made an update
We made no such update and this is not correct. How they have come to this conclusion we have no idea. The only definitive source of technical information in regards to Sierra Chart is from us. There is no one else who is qualified to speak about this.

There are two things here. First, you need to make sure the Attached Orders Time in Force is set to Good till Canceled:
Attached Orders: Time In Force

Second, you are going to need to leave Sierra Chart running to ensure the proper management of the Attached Orders. Refer to:
Attached Orders: General Management of Attached Orders
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-19 23:58:38