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Date/Time: Mon, 20 May 2024 02:27:15 +0000



Post From: Trading with bracket orders: Stop-Loss & Take-Profit not sent...

[2019-01-19 18:51:07]
User726297 - Posts: 13
Hello,

Yesterday, the 2019-01-18, my automated system placed a trade during the night (always with a TP and a SL), but when I connected to my machine (a VPS), I saw the trade was still open, making a loss, and there were no TP nor SL attached to it, so I immediately closed it, making a loss of $262.5... I talked about it to my broker, and he replied to me that other users experienced the same thing during the week so you made an update. I just updated my platform. Please, could you confirm me the reason of this issue?

Regards,

Gabriel