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Date/Time: Sat, 04 May 2024 18:18:18 +0000



Post From: Orders disappear during Bitmex system overload

[2019-01-06 00:20:05]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

When providing it, use the Send for Analysis command and it is important that you did not restart Sierra Chart after the condition occurred.

And let us know when you do send the Message Log so we can look at it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-06 06:04:15