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Direct MessagesDate/Time: Mon, 29 Apr 2024 07:07:53 +0000
Post From: Missing data
| [2018-12-30 21:38:34] |
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First, it is incorrect to be using UTC for a market which has session times US central time. You must use a US time zone. There is no other possibility. Refer to: Time Zone Setting: General Information We take our time with these because we are quite busy and generally these are very unproductive for us to get involved with and they are time-consuming. This is one of those cases. We have expended probably 30 minutes of time on this at a value of 100 an hour, and only telling what you are responsible for knowing and can determine by your own close examination and consultations with the exchange. Very simply, there was little trading Sunday evening and Monday morning at that time. You do not see anything on Sunday because your session times and time zone are filtering out the Sunday trading which did occur. And we compared the data that we have to IQ Feed, and they show the same thing. So there is no missing data. What you see is based upon the trading at the time. The above is in reference to the October 2014 CL contract on August 25, 2014. As a matter of policy we will not look at any other contracts. Now whether the rollover Date-Time at that point in time is considered valid or not we do not know. It might not be but it is correct based upon the daily volume. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-30 21:50:00
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