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Date/Time: Sun, 05 May 2024 06:46:21 +0000



Post From: Can not change Date range in Charting setting Intrday data alway were incompleted

[2018-12-21 17:47:12]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to use Port 80:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Using Port 80

See if that resolves the problem.


For the record these are the relevant messages:

Socket (4) | Connecting to IP: 192.81.56.146. | 2018-12-22 01:35:24
HD Request # 8 | Setting DTC encoding to Binary VLS | 2018-12-22 01:35:24
HD Request # 8 | Sending historical data logon request message. | 2018-12-22 01:35:24
Socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-12-22 01:35:24

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-21 17:47:25