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Date/Time: Thu, 28 Mar 2024 14:07:15 +0000



Post From: Year 2019 for Sierra Chart

[2018-12-17 23:11:14]
Sierra Chart Engineering - Posts: 104368
Update:

This post later became hidden because there were some misinterpretations of it even though it was written clearly.

When we talk about phasing out of external futures trading services, we do not mean that they will be removed. They will remain longer-term even for years from now.

What it means and we have said this also below, is that our new futures order routing service is going to be developed to be the very best service available and this will be established by actual operational fact. And then our user base will see this and gradually migrate over to it based on the merits of what we are offering.

We are not going to force our new service at least not until such time that it has proven itself. And even then, we will just use reasonable means to encourage migration over to it.

And the statements at this point in time constitute statements of intention. We still need to prove what we are intending but we do believe that what we are going to do is going to be quite successful.



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We have many good things coming for Sierra Chart including getting under control the various futures data and trading services that Sierra Chart supports, which really is a very messy and difficult situation for us and for users. And only creates a poor impression for us, a support burden upon us, and frustration and problems for users. This situation is not going to be allowed to continue.

Gradually this will be brought under control with a very reliable, easy to use, stable and cost competitive alternative solution for futures trading. This will also support web-based trading as well.

Some services are going to simply get phased out such as CTS and Rithmic. We are not going to go into a complete list at this time and this process is likely to go on about 24 months. That does not mean that support is going to get removed for those services, but at some point, we are going to make it clear to the different clearing firms and brokers that we no longer support those, and not to put anyone onto those systems any longer if they will be using Sierra Chart but only once it is clear that we have a viable alternative solution.

We are going to do our best to increase the rate of development and get a lot of requested features completed.

And we are also going to develop a direct vendor relationship with the CME and provide a unified feed to our user base. This is part of what we are referring to when we say "cost competitive". We are going to provide something that is cost competitive. Update: Our application to the CME is in progress.

The planned futures order routing solution is going to be broker neutral and support many clearing firms.

One good thing about this is that long-term order fill history will be maintained and missing order fills will be downloaded upon connection and each fill contains a position quantity accurately set. So this allows consistently accurate and complete and trouble-free trading related statistics. Currently this is just not possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-16 10:24:44