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Date/Time: Thu, 02 May 2024 22:27:14 +0000



Post From: chart disappeared

[2018-12-10 19:33:58]
Sierra Chart Engineering - Posts: 104368
This cannot possibly be true. Updating Sierra Chart does not cause charts to disappear. This is something that just simply never happens. See if you can locate the chart through the CW menu at the top of the program:
Window and CW Menus

However, we see your account is associated with an affiliate which provides custom Chartbook's so probably when you restart Sierra Chart the latest Chartbook they provide replaces what you have done.

There are also backup Chartbook's available:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing