Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 05 May 2024 12:04:17 +0000
Post From: Sub instance data gap
| [2018-12-01 08:29:35] |
| |
|
This is not something we usually recommend but we want you to perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps It is hard to definitively say but it appears as though there is either missing symbol settings or something wrong with the rollover rules causing Sierra Chart to think CL.20190100.CME_NY is an expired contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |