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Date/Time: Sat, 18 May 2024 18:47:14 +0000



Post From: No Dax data through Sierra feed

[2018-11-30 08:27:53]
Sierra Chart Engineering - Posts: 104368
The backup feed is now operational for all of the major EUREX contracts on one of the servers. There is complete historical data now.

If you are missing any data in the chart, simply follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

We are only going to keep the backup feed operational on one of the servers. So if you do not have it, just simply reconnect to the data feed. When the Open Feed comes up from Barchart, when they react to our notice to them, that will then be operational on the other server.

We do apologize for this. We are just doing our best.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing