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Date/Time: Sat, 18 May 2024 15:00:08 +0000



Post From: XPDUSD : Subscribing to streaming market data in the service client is not supported

[2018-11-29 23:22:38]
User612903 - Posts: 51
Hello,

I read the doc about the error (#9 : Sierra Chart Exchange Data Feed: Determining Problem of Exchange Data Feed Not Being Received through Message Log Analysis) and it says top update the symbol settings, then reconnect.

I did and still the same error.

Here are the logs.


XPDUSD 1 Min #2 | Reloading chart. | 2018-11-29 23:14:04
XPDUSD 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XPDUSD.scid | 2018-11-29 23:14:04
Using Bid/Ask average for last trade price for XPDUSD | 2018-11-29 23:14:05
SC Data - All Services | Starting real-time market data updates for: XPDUSD. ID: 3 | 2018-11-29 23:14:05
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XPDUSD | 2018-11-29 23:14:05
SC Data - All Services | Requesting security definition data for: XPDUSD. ID: 3 | 2018-11-29 23:14:05
Intraday data recording state for symbol XPDUSD is set to download 'Pending'. | 2018-11-29 23:14:05
Delaying start of download for XPDUSD | 2018-11-29 23:14:05
HD Request # 10 | Downloading Intraday chart data for XPDUSD to the file XPDUSD.scid. Service: scdataallservices | 2018-11-29 23:14:09
HD Request # 10 | Download start date-time: 2018-05-27 23:14:09.000 | 2018-11-29 23:14:09
HD Request # 10 | Requesting historical Intraday Minute data for XPDUSD starting at 2018-05-27 18:14:09 (Exchange time). | 2018-11-29 23:14:09
HTTPS historicaldata.sierrachart.com:443 (2) | Creating socket. Using TLS 1.2. | 2018-11-29 23:14:09
HTTPS historicaldata.sierrachart.com:443 (2) | Connecting to IP: 88.99.0.216. | 2018-11-29 23:14:09
HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XPDUSD | 2018-11-29 23:14:10
HD Request # 10 | Completion time: 0s | 2018-11-29 23:14:10
HD Request # 10 | Intraday data download complete for XPDUSD. Unique request ID: 8 | 2018-11-29 23:14:10
Removed historical data download ID 8 | 2018-11-29 23:14:10
Real-time Intraday chart data file updates started for XPDUSD | 2018-11-29 23:14:10
Opened cached Intraday file: C:\SierraChart\Data\XPDUSD.scid | 2018-11-29 23:14:10
Intraday chart data file opened for XPDUSD | 2018-11-29 23:14:10

HTTPS historicaldata.sierrachart.com:443 (2) | Received socket Close event. | 2018-11-29 23:17:10
HTTPS historicaldata.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-11-29 23:17:10
HTTPS historicaldata.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-11-29 23:17:10
HTTPS historicaldata.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-29 23:17:10
HTTPS historicaldata.sierrachart.com:443 (2) | Closed. | 2018-11-29 23:17:10

Thank you very much for your help