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Date/Time: Fri, 03 May 2024 11:24:09 +0000



Post From: Please help with the connection issue

[2018-11-26 09:49:48]
User216134 - Posts: 6
Software version: 1842 32-bit | 2018-11-26 17:45:04
Usage end date: 2018-12-07 | 2018-11-26 17:45:04
Enabled for: Advanced Features. | 2018-11-26 17:45:04
Enabled for: Advanced Features 2. | 2018-11-26 17:45:04
Enabled for: Sierra Chart Historical Data Service. | 2018-11-26 17:45:04
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-11-26 17:45:04
Current selected Data/Trading service: BitMEX Trading Direct | 2018-11-26 17:45:04
Chart Update Interval: 500 | 2018-11-26 17:45:04
Time Zone: +08:00:00 (HKT+08) | 2018-11-26 17:45:04
2018-11-26 17:45:04 Local computer time | 2018-11-26 17:45:04
2018-11-26 09:45:04 Local computer time in UTC | 2018-11-26 17:45:04
2018-11-26 17:45:04 Local computer time in SC Time Zone | 2018-11-26 17:45:04
2018-11-26 09:38:21 Server time in UTC | 2018-11-26 17:45:04
Local computer UTC time and Server UTC time difference: 2 seconds. | 2018-11-26 17:45:04
Program path: C:\SierraChart\ | 2018-11-26 17:45:04
Data Files path: C:\SierraChart\Data\ | 2018-11-26 17:45:04
OS Version Number: 10.0 | 2018-11-26 17:45:04
Locale Setting: C | 2018-11-26 17:45:04
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2018-11-26 17:45:04

BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:45:05 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:45:05
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:45:05
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:45:05
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:45:05
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:45:05
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:45:05
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:45:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:45:05

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:45:08
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:45:08
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:45:08
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:45:08
BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:45:29 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:45:29
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:45:29
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:45:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:45:29
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:45:29
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:45:29
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:45:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:45:29

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:45:32
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:45:32
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:45:32
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:45:32
Service is currently connecting. | 2018-11-26 17:45:34 *
BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:45:53 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:45:53
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:45:53
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:45:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:45:53
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:45:53
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:45:53
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:45:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:45:53

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:45:56
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:45:56
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:45:56
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:45:56
BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:46:17 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:46:17
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:46:17
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:46:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:46:17
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:46:17
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:46:17
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:46:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:46:17

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:46:20
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:46:20
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:46:20
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:46:20
BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:46:41 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:46:41
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:46:41
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:46:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:46:41
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:46:41
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:46:41
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:46:41
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:46:41
File >> Disconnect selected. | 2018-11-26 17:46:42
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:46:42

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:46:47
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:46:47
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:46:47
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:46:47
BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:47:08 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:47:08
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:47:08
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:47:08
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:47:08
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:47:08
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:47:08
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:47:08
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:47:08

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:47:11
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:47:11
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:47:11
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:47:11
BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-11-26 17:47:32 *
BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-11-26 17:47:32
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:47:32
BitMEX Trading Direct | WebSocket closed. | 2018-11-26 17:47:32
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-26 17:47:32
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:47:32
BitMEX Trading Direct socket (1) | Closed. | 2018-11-26 17:47:32
BitMEX Trading Direct | Disconnected. | 2018-11-26 17:47:32
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-26 17:47:32

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-11-26 17:47:35
BitMEX Trading Direct | Connecting to WebSocket server. | 2018-11-26 17:47:35
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-11-26 17:47:35
BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.84.16. | 2018-11-26 17:47:35