Support Board
Date/Time: Sun, 06 Jul 2025 14:58:23 +0000
Post From: connection failure
| [2018-11-20 18:29:15] |
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We see you are using Rithmic. We want you to update to the latest version of Sierra Chart with Help >> Download Prerelease: Software Download: Fast Update It uses a newer connect point for Rithmic and you may also want to try connecting through the Rithmic Europe server which can be set through Global Settings >> Data/Trade Service Settings >> Service Setting >> Server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |