Support Board

Date/Time: Sat, 01 Nov 2025 19:51:43 +0000

Post From: connection issues again

[2018-11-16 20:32:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So is this an issue on SC side or IB side? The closing of the connection is done by Trader Workstation or the operating system. Why would the # of symbols cause the connection to drop? You need to ask Interactive Brokers this question. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing