Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 04:22:01 +0000



Post From: connection issues again

[2018-11-16 20:32:50]
Sierra Chart Engineering - Posts: 104368

So is this an issue on SC side or IB side?
The closing of the connection is done by Trader Workstation or the operating system.

Why would the # of symbols cause the connection to drop?
You need to ask Interactive Brokers this question.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing