Support Board

Date/Time: Sun, 28 Apr 2024 19:59:00 +0000

Post From: CADJPY vs ^CADJPY

[2018-10-31 17:38:00] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
But the data history is coming actually from the sc service. The problem now is, that lmax uses the name CADJPY and sc servers for historical data use the symbol name ^CADJPY. No, this is definitely not true. either intraday or historical charts are empty. We want you to update to the current version of Sierra Chart following these instructions: Software Download: Fast Update This solves a problem with symbol settings in sub instances which we see you are using. So make sure you exit all sub instances before you update. After that in the case of a blank Intraday chart, refer to the instructions here if necessary: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Upon reopening of the historical daily charts, the data should be downloaded without any problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 17:38:38