Support Board

Date/Time: Mon, 20 May 2024 22:57:59 +0000

Post From: 30 second Data drops with both CQG & AMP, + 2 different ISP's - for two months now.

[2018-10-29 17:07:53] Link To Thread - Link To Post [Go To First Post]
TraderTen - Posts: 80
I am still having the data-drop issue, even after changing to Rithmic with AMP Futures. Also, I changed ISP to see if that was the issue, but no, still get approx. 5 minutes of data, then 1 minute with a data-freeze. The other day, after I begged AMP for a solution because I can not trade under those circumstances. They said disable Windows Firewall, which I did (along with my AV firewall). Result: still no help. However, today while SIM trading I set up one of your Stats symbols onto the chartbook (TRIN-TF), and guess what? During the next interruption period where Rithmic/AMP data was frozen, the Sierra Chart Stats worked fine and were not interrupted. While I still do not have the solution, I will now go back to AMP and lean on them to find a fix, as it would seem to not be on my end, or with Sierra Charts. Also, I pray every day that you will get the SC/TT data solution up and running asap!