Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 00:59:52 +0000



Post From: Available: More Market Depth Levels for CME Futures with SC Exchange Data Feed!

[2018-10-29 03:15:57]
Sierra Chart Engineering - Posts: 104368
This is only intended to be temporary but we do not want to say for how long for because there is some other related work which we do not know how long it will take to be done.

We have had a few users report the data feed stopping for a few seconds and while we are quite sure the reason is understood and we have implemented a solution/patch, we want to limit the number of depth levels for now. A more comprehensive solution will take us more time.

We do not want to have any type of issue like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing