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Date/Time: Wed, 08 May 2024 00:33:35 +0000



Post From: Notice: New Futures Real-Time Data Feed

[2013-11-04 19:32:41]
Sierra Chart Engineering - Posts: 104368
Could you please start a new thread about this on this Support Board.

A few things:

You should be receiving into the ES chart the new data feed according to this:
Mapping ES-201312-GLOBEX to ESZ3. Service code: cme.

We will need to see the entire Message Log to confirm.


The proper Interactive Brokers symbol for LE is: LE-201312-GLOBEX

Unfortunately, we do not have the channel that carries the CL data at the moment. There is a networking issue being worked on. So that chart will not update.

What we recommend you do is run a separate copy of Sierra Chart just to use with this data feed during the testing.

In the other copy you normally use, you will want to disable Global Settings >> Data/Trade Service Settings >>Allow Support for Sierra Chart Data Feeds.

We do have another user using Interactive Brokers and they are looking at ES and NQ and the charts are updating properly using the new data feed. The Numbers Bars values are correct and exactly as they should be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-04 19:33:57