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Date/Time: Mon, 06 May 2024 17:16:03 +0000



Post From: Live FXCM Trading from ACSIL

[2018-10-19 16:50:58]
Sierra Chart Engineering - Posts: 104368

Once one of the orders get hit (profit or stop) it creates an opposit position (a hedge) instead of closing the existing one
Okay we need to look into this. Was this with live trading? Or demo trading? And what is the Service Order ID of the parent order? We will look at this and contact FXCM about it.

and Trading Station collapse.
Only when I close one of the positions via the fxcm app on my phone, I can reload Trading Station.
This is some kind of problem on the Trading Station side. Not with Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-19 16:51:21